Privacy Policy

Apollonia understands that privacy is important to all of its clients and that you consider carefully how your Personal Data is used and shared.

We respect and value the privacy of everyone who interacts with us and will only collect and use Personal Data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Notice carefully and ensure that you understand it. If you do not accept and agree with the way that Apollonia processes your Personal Data then you must let us know, using the contact details below so that we can stop doing so.

  1. Definitions and Interpretation
    In this notice, “Personal Data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means Personal Data that you give to us or that we have collected up to now. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”).
  1. Information About us

We are Pantop LTD, a limited company registered in the UK, whose registered address is 156a Burnt Oak Broadway, Edgware, Middlesex, HA8 0AX, England with number 01356189.

  1. What Does This Notice Cover?
    This Privacy Notice applies only to Personal Data that we hold as a Controller.
  1. Your Rights

As a Data Subject, you have the following rights under the GDPR, which this Notice and our use of Personal Data have been designed to uphold:

  • The right to be informed about our collection and use of Personal Data;
  • The right of access to the Personal Data we hold about you;
  • The right to rectification if any Personal Data we hold about you is inaccurate or incomplete (please contact us using the contact details below);
  • The right to be forgotten – i.e. the right to ask us to delete any Personal Data we hold about you (we only hold your Personal Data for a limited time, as explained below but if you would like us to delete it sooner, please contact us using the contact details below);
  • The right to restrict (i.e. prevent) the processing of your Personal Data;
  • The right to data portability (obtaining a copy of your Personal Data to re-use with another service or organisation);
  • The right to object to us using your Personal Data for particular purposes; and
  • Rights with respect to automated decision making and profiling.

If you have any cause for complaint about our use of your Personal Data, please contact us using the details below and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

For further information about your rights, please contact the Information Commissioner’s at

  1. What Data Do We Collect?

We may collect some or all of the following personal and non-Personal Data:

  1. name;
  2. business/company name
  3. home address;
  4. contact information such as email addresses and telephone numbers;
  5. Information such as preferences or interests that you have shared with us;
  6. Image or Video via CCTV on premises.
  1. How do we use Your Data?

All Personal Data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times. For more details on security, please see the corresponding section, below.

Our use of your Personal Data will always have a lawful basis, either because it is necessary for our performance of a contract with you or your organisation or because it is in our legitimate interests to offer you services which we reasonably believe you will have an interest in obtaining from us. Specifically, we may use your data for the following purposes:

  • Providing and managing contracts with you or your organisation;
  • Replying to emails from you;
  • With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone or post with information, news and updates on our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
  • You have the right to object to our legitimate interest in using your Personal Data at any time, and to request that we delete it.
  1. How and Where Does Apollonia Store Your Data?

We only keep your Personal Data for as long as we need to and/or for as long as you are content for us to do so.

We currently do not store any of your data outside of European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein), however in the future some or all of your data may be stored outside of the EEA.

  1. Data Security?

Where we do store data outside the EEA, we take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR.

Data security is extremely important to us, and to protect your data we have taken suitable technical and organisational measures to safeguard and secure data collected.

Steps we take to secure and protect your data include:

  • Our on-site hard copy filing system is securely locked at all times, save where access is required;
  • All Apollonia staff are committed to confidentiality; and
  • The computers used for the purpose of business administration are encrypted.
  1. Do we Share Your Data?

We do not and will not share any of your data with any third party for any marketing or monitoring purposes.

If we need to obtain processing services from any third party, such as the hosting of a website, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

In certain circumstances, we may be legally required to share certain data held by us, which may include your Personal Data, for example, where we are involved in legal proceedings, where we are complying with legal requirements, a court order, or a governmental authority.

  1. What Happens If our Business Changes Hands?

We may expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any Personal Data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Notice, be permitted to use that data only for the same purposes for which it was originally collected by us.

In the event that any of your data is to be transferred in such a manner, you will be contacted in advance or informed of the changes.

  1. How Can You Control Your Data?

When we collect your Personal Data, you may be given options to restrict our use of your data. In particular, we aim to give you strong controls on our use of your data for marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details).

  1. How Can You Access Your Data?

You have the right to ask for a copy of any of your Personal Data held by us (where such data is held). Under the GDPR, no fee is payable and we will provide any and all information in response to your request free of charge. Please contact us for more details at, or using the contact details below.

You also have the right to ask us to rectify or erase your data.

  1. Contacting us

If you have any questions about this Privacy Notice, please contact us by email at, by telephone on 020 8954 5060, or by post at 25/29 Church Road, Stanmore, Middlesex, HA7 4AR. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.

  1. Changes to our Privacy Notice

We may change this Privacy Notice from time to time (for example, if the law changes). Any changes will be immediately posted on our website at and you will be notified by email.